Having issues with a course? Here's how to get help.
Common issues
Can't access course materials
Make sure you're signed in with your Every account
Check that your enrollment was confirmed
Look for access emails (check spam)
Video won't play
Try a different browser
Check your internet connection
Clear browser cache
Missed a live session
Recordings are typically available within 24-48 hours
Check your email for a message from us
Getting help
Course-specific questions: Post in the course Discord channel or Q&A
Technical issues: Contact us through the chat bubble on the Contact Us page
Enrollment problems: Email support with your order details