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Cancellation & Refund Policies

Learn what to expect when canceling or requesting a refund.

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Written by Jalaiyah Bolden

The information in this article does not apply to All Access Builder Pack. Please refer to this article for Cancellation and Refund policy for All Access Builder Pack.

Canceling your subscription with Every Media Inc. has several straightforward steps and implications, including refund eligibility, trial cancellations, and pricing policies for re-subscriptions. Below, we provide comprehensive guidance on these topics.

Refund Eligibility

  • Refunds may be issued for charges within the last 60 days (except for lifetime subscriptions, which are 14 days)

  • All refund requests are reviewed individually by our support team

  • Approved refunds typically process within 5–10 business days

Subscription Type

Refund Window

All Monthly

60 days

All Annual (except All Access)

60 days

Lifetime (e.g., Sparkle)

14 days

Billing Errors

Always corrected

Cancellation

  • When you cancel, you keep access until the end of your current billing period

  • Cancellation takes effect at your next billing cycle

Trial Subscriptions

  • If you cancel during a trial, you won't be charged

  • Trial cancellations stop automatic subscription activation

Re-subscribing After Cancellation

  • If you return later, you'll be charged current pricing at the time you re-subscribe

  • Previous promotional rates or grandfathered discounts are not retained

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