Skip to main content

Cancellation & Refund Policies

Learn what to expect when canceling or requesting a refund.

J
Written by Jalaiyah Bolden
Updated over a month ago

Canceling your subscription with Every Media Inc. has several straightforward steps and implications, including refund eligibility, trial cancellations, and pricing policies for re-subscriptions. Below, we provide comprehensive guidance on these topics.

Refund Eligibility

  • Refunds may be issued for charges within the last 60 days (except for lifetime subscriptions, which are 14 days)

  • All refund requests are reviewed individually by our support team

  • Approved refunds typically process within 5–10 business days

Subscription Type

Refund Window

All Monthly

60 days

All Annual

60 days

Lifetime (e.g., Sparkle)

14 days

Billing Errors

Always corrected

Cancellation

  • When you cancel, you keep access until the end of your current billing period

  • Cancellation takes effect at your next billing cycle

Trial Subscriptions

  • If you cancel during a trial, you won't be charged

  • Trial cancellations stop automatic subscription activation

Re-subscribing After Cancellation

  • If you return later, you'll be charged current pricing at the time you re-subscribe

  • Previous promotional rates or grandfathered discounts are not retained

Did this answer your question?